We investigated user experience of popular wearables and websites. In one study, we explored whether data literacy is related to tracker abandonment by comparing former and current users of wearable trackers on their data literacy skill.
In an online survey, former and current users (N = 233) completed a data literacy scale and then interpreted a heart rate chart which described a person in a dangerous resting heart rate during sleep. We found that these two user groups had similar levels of data literacy on a self-reported scale but current users were better at recognizing the dangerous heart rate data and at effectively making use of their data than former users.
In another study, we conducted a usability test of the website of Immigration, Refugee and Citizenship Canada (IRCC) to explore cultural—Individualism/Collectivism, Power Distance, and Uncertainty Avoidance—and linguistic variables with English-speaking international students from China, India, and Nigeria and French-speaking international students.
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